FAQ

Frequently asked questions

Answers to common questions about our long-term care pharmacy services.

What is a long-term care pharmacy?

A specialized pharmacy that supports seniors and healthcare facilities with medication management and clinical pharmacy services — including compliance packaging, medication reviews and scheduled delivery.

Do you provide emergency deliveries?

Yes. CareProRx offers urgent medication delivery support, including same-day and emergency delivery across our Alberta service area.

Do you work with retirement homes?

Yes. We partner with long-term care homes, retirement residences, assisted living communities and group homes.

Which areas do you serve?

We serve Calgary, Airdrie, Cochrane, Chestermere and Okotoks, with service coverage across Alberta.

What kind of medication packaging do you offer?

We provide easy-to-use unit-dose and multi-dose blister and pouch packaging, organized by resident, date and time to improve adherence and reduce errors.

How does onboarding work?

Our five-step process covers assessment and onboarding, medication profile setup, packaging and verification, scheduled delivery and ongoing clinical support.

Ready to switch pharmacies? Let’s talk.

Safer, simpler medication management for your facility, with zero disruption.