Privacy Policy

Last updated: June 2026

CareProRx is committed to protecting the privacy of residents, families, facility partners and visitors. This policy explains what information we collect and how we handle it.

Information we collect

Personal and health information needed to dispense and manage medication, provided by facilities, prescribers or residents and their representatives.
Contact details you submit through our forms, by phone or by email.
Website usage data such as pages viewed and general device information, used to keep the site working and secure.

How we use information

To provide pharmacy services, including dispensing, packaging, delivery and clinical review.
To respond to enquiries and coordinate care with your facility.
To meet our professional, regulatory and legal obligations.

How we protect information

We apply administrative, technical and physical safeguards appropriate to the sensitivity of the information, and we limit access to staff who need it to do their work. Health information is handled in line with applicable Alberta and Canadian privacy legislation.

Sharing and disclosure

We do not sell personal information. We share it only with your facility and care team, with service providers bound by confidentiality, or where required by law.

Your choices

You may request access to or correction of your personal information, subject to legal and professional limits. To make a request, contact us using the details below.

Contact us

Questions about this policy or your information:

CareProRx
11501 Buffalo Run Blvd #123, Tsuut’ina, AB T3T 0E4
(825) 413-8654 · info@careprorx.ca